Customer FAQ
Frequently Asked Questions
We accept cash, debit cards, credit cards, checking/savings accounts, money orders, personal checks, and cashier’s checks.
Please contact your account representative at 763-233-0446. They will assist setting up recurring payments using your debit/credit card or savings/checking account.
Your payment can be mailed directly to us at the following address:
Zoom Financial
2731 Nevada Ave N
New Hope, MN 55427
All information related to a customer’s account can be updated by contacting your account representative directly at 763-233-0446 for further assistance.
Contact our Zoom Financial account representative at 763-233-0446 to get your vehicle loan payoff.
Customers can get their most recent individual statements, entire payment history, or opt into automatically receiving their payment statements via email after each payment by calling their account representative at 763-233-0446.
Customers are responsible for continuing to make their car payments until their account is paid in full.
Your title can take up to 3 months and your license plates should be received within 21 days after vehicle delivery. If you have not received your title or license plate within that time period, please contact Zoom Financial at 763-233-0499 .
Every customer must have “Zoom Financial” listed as lienholder and full coverage insurance with a collision and comprehensive deductible of 1000 or less.
